Terms of Service

Terms of Service

Welcome to ridingbootsbnac.com. These Terms of Service govern your access to and use of ridingbootsbnac.com and any purchase of women's shoes from Shuk Fong Limited. By accessing ridingbootsbnac.com or placing an order, you agree to these Terms of Service. If you do not agree, you must not use ridingbootsbnac.com or purchase products from Shuk Fong Limited.

1. Eligibility

You must be at least 18 years old to place an order. You must provide accurate and complete information. Shuk Fong Limited may refuse service to anyone at any time.

2. Orders and Payment

All orders are subject to acceptance by Shuk Fong Limited. Payment must be made in full at checkout. Shuk Fong Limited accepts payment methods displayed on ridingbootsbnac.com. Prices are in the currency shown at checkout. You are responsible for any taxes, duties, or fees imposed by your jurisdiction.

3. Shipping

Shuk Fong Limited ships to addresses provided by you. Delivery times vary by destination and carrier. Shuk Fong Limited is not responsible for delays caused by carriers or customs. You are responsible for any customs duties or taxes. Risk of loss passes to you upon delivery to the carrier.

4. Returns and Refunds - 14 days No-Reason Policy

Shuk Fong Limited offers a strict 14 days no-reason refund policy. You may request a refund for any eligible purchase within 14 days of receiving your order. To request a refund, contact Shuk Fong Limited at [email protected] within 14 days of receipt. You must return the shoes in their original condition, unworn, undamaged, and with all original packaging and tags. Shuk Fong Limited will inspect returned items. If the returned item does not meet these conditions, Shuk Fong Limited may deny the refund. You are responsible for return shipping costs unless the item is damaged or defective.

After Shuk Fong Limited approves your refund, refund processing and arrival to your account takes at least 14 days. This period begins when Shuk Fong Limited receives the returned item and confirms approval. The refund will be issued to the original payment method. Refunds will not be issued for items returned after 14 days of receipt.

5. PayPal Refunds

For payments made through PayPal, refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Shuk Fong Limited cannot control PayPal processing times. You agree that PayPal refund timelines are subject to PayPal policies and applicable local laws.

6. Damaged or Defective Items

Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact Shuk Fong Limited at [email protected] within exactly 7 days of receiving your order. Provide your order number, a description of the damage or defect, and photographs. Claims submitted after exactly 7 days of receipt will be denied. Shuk Fong Limited may require you to return the damaged or defective item. If Shuk Fong Limited approves your claim, Shuk Fong Limited will provide a replacement or refund at its discretion. Shuk Fong Limited will review the claim and notify you of its decision.

7. Governing Law

These Terms of Service and any dispute arising from them are governed by Hong Kong law. The courts of Hong Kong have exclusive jurisdiction over any dispute. You agree to submit to the personal jurisdiction of the courts of Hong Kong.

8. Limitation of Liability

Shuk Fong Limited is not liable for any indirect, incidental, or consequential damages. Shuk Fong Limited's total liability for any claim is limited to the amount you paid for the product.

9. Intellectual Property

All content on ridingbootsbnac.com is owned by Shuk Fong Limited or its licensors. You may not reproduce, distribute, or modify any content without written permission.

10. Prohibited Conduct

You must not use ridingbootsbnac.com for any unlawful purpose. You must not attempt to harm ridingbootsbnac.com or interfere with its operation. You must not submit false information.

11. Changes to Terms

Shuk Fong Limited may change these Terms of Service at any time. Changes are effective when posted on ridingbootsbnac.com. Your continued use of ridingbootsbnac.com after changes means you accept the new terms.

12. Termination

Shuk Fong Limited may terminate your access to ridingbootsbnac.com at any time for any reason. Termination does not affect accrued rights or obligations.

13. Warranty Disclaimer

Shuk Fong Limited provides ridingbootsbnac.com and all products on an "as is" and "as available" basis. Shuk Fong Limited disclaims all warranties, express or implied. Shuk Fong Limited does not warrant that ridingbootsbnac.com will be error-free or uninterrupted. You use ridingbootsbnac.com at your own risk.

14. Indemnification

You agree to indemnify and hold harmless Shuk Fong Limited from any claim, damage, loss, or expense arising from your use of ridingbootsbnac.com or your violation of these Terms of Service.

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

16. Entire Agreement

These Terms of Service constitute the entire agreement between you and Shuk Fong Limited regarding ridingbootsbnac.com. These Terms of Service supersede all prior agreements.

17. Contact Information

For questions about these Terms of Service, contact Shuk Fong Limited at [email protected]. You may also write to 18/F, The Centrium, 60 Wyndham Street, Central or call +852 6122 0063.